Recruitment Chatbots: A TA Leader’s Guide

But, Once a candidate gets to your Facebook Careers Page, what are they supposed to do? With an automated Messenger Recruitment Chatbot, candidates can “Send a Message” to the Facebook page chatbot. The Messenger chatbot can then engage the candidate, ask for their profile information, show them open jobs, videos about working at your company, and even create Job Alerts, over Messenger. Of course, the reason you are wanting to hire a new candidate is to benefit your company. So, it only makes sense to use chatbots for your own purposes, too.

According to a recent survey, the average small firm spends $4,500 on every new job. Automating conversational recruiting can drastically cut down on all of these costs. After launch, Live Recruiter monitors your AI chatbot and provides recommendations for evolving your candidate engagement flows based on user behaviors, engagement metrics and more. Candidates who are currently working a standard 9-to-5 aren’t typically job searching during normal business hours. Chatbots give them a way to have their hiring questions answered even when your recruiters are off duty, like on nights and weekends.

Connect candidates directly with relevant roles

Automated responses to the applicants’ queries save valuable time for the recruiters, so they can focus on more important tasks they have to do during high-volume hiring. The Conditional Logic function allows you to hyper-personalize the application process in real-time. Simply put, when a field exists or equals something specific, you can contextualize the application experience based on the candidate’s answers. In short, chatbots are software that may or may not rely on AI to manage recruitment and communicate with users via a messaging interface 24/7. In fact, the industry estimates that chatbots could automate up to 70-80% of the top-of-funnel recruitment interactions. The video interview format can feel impersonal, and candidates may miss in-person interaction.

Plus, when it comes to the hiring process, a lot of candidates find the actual experience falls short of their expectations. This is because, on average, 65% of resumes received for a role are ignored. So, while 35% of people see the interaction that they hope for once they’ve submitted a resume, someone (or something) should be interacting with the others who don’t quite make the cut. This is where a chatbot can be extremely helpful, offering a way to interact with those that a recruiter simply might not have the time to do so themselves. Recruitment chatbots can quickly process and screen applications based on pre-defined criteria or customizable rules. This can help in identifying suitable candidates faster and more effectively.

Talent Cloud Applied Intelligence (AI)

What if you could do all this in a concise manner and help the users apply by asking them a few questions? There are applicant tracking systems and chatbots being used to speed up resume screening and initial candidate engagement. One way that ChatGPT can make an impact here is by taking over the initial screening interviews.

For example, if you have a tool for producing career sites, it should be easy to install a chat or chatbot feature into the backend of each site while it’s created. Recruiters and hiring managers can also use recruiting chat software to initiate conversations with candidates across various channels, including social media apps and SMS. This way, there’s no need to switch between services to engage candidates on the platforms they prefer most. Recruiting chat software refers to any software application that facilitates chat or text messaging engagement during the recruitment process. A recruiting chat software application could be part of an end-to-end recruitment platform, or it could exist as a stand-alone application that can be added to the recruitment process.

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